Privacy Policy

Allstate Floral respects your privacy and is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect and use personal information.
This privacy policy (“Policy”) describes how we at Allstate Floral, Inc. (“Allstate Floral,” “we,” “us,” “our”, and/or “company”) may collect, use, and share personal information about you that we obtain from you or through www.allstatefloral.com and other websites, newsletters, and applications that link to this Policy (collectively, the “Websites”).
“Personal information” in this Policy includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a California resident or a household. Personal information does not include publicly available information that is lawfully available to the general public.
We collect data about users of the Websites; about individuals who contact us online, by telephone or electronic means, or in person; about individuals who visit our facilities or operations; about individuals who attend events organized or hosted by us; about our customers or prospective customers (where these are natural persons) or their employees, agents, and representatives; and about others who express an interest in us or with whom we carry on business (collectively, these individuals about whom we collect data are referred to as “you” and “your” in this Policy).
This Policy describes the types of information we may collect from you or that you may provide when you visit the Websites or otherwise contact us, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

  • On the Websites.
  • In email, text, and other electronic messages between you and us, including between you and our Websites.
  • As a result of any transactions made with us.
  • Any paper submitted by you to us offline.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites or submit information to us. By accessing or using our Websites and/or submitting information to us, you agree with this Policy. This Policy may change from time to time (see Changes to This Policy). Your continued use of the Websites and/or provision of information to us after we make changes are deemed to be acceptance of those changes, so please check this Policy periodically for updates.
We are based in the United States and the information we collect is governed by U.S. law. If you are accessing the Websites from outside of the U.S., please be aware that information collected through the Websites may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. Your use of the Websites or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of information about you in the U.S. and other jurisdictions as set out in this Policy.

This Policy describes the treatment of information provided or collected on the Websites. Allstate Floral follows this Policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain regions. Those terms are to be read in conjunction with this Policy.
Please keep in mind that when you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. Only the information we directly collect is covered by this Policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly. Please also keep in mind that the Websites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave the Websites and to read the privacy policies of other sites that may collect your personal information.

We collect two basic types of information: personal information and anonymous information. We collect certain personal information that you may provide to us while purchasing products, signing up for our company newsletter, contacting us on the Websites or through any other means. We may collect the following types of personal information.

  • Identifiers: such as your name, postal address, email address, account username, IP address, phone number, signature or other similar unique identifiers. We use this information to provide you with services and to otherwise communicate with you.
  • Payment Information: such as credit card or debit card numbers. We use this information to process payments for our products.
  • Commercial Information: such as records of products or services obtained or considered, or information related to purchasing history. We use this information to better understand your use of our services and for our internal business purposes.

Allstate Floral collects and processes personal information from you primarily to communicate and fulfill your purchases and requests, we also use anonymous data to maintain, operate, and improve our website, including to analyze website traffic and run analytics, remember your preferences, and optimize your experience by personalizing content.

Allstate Floral does not sell, share or otherwise disclose for monetary consideration your personal information to other parties. Allstate Floral may share anonymous data to analyze our website traffic and improve its performance.

The security, integrity, and confidentiality of your personal information are extremely important to us. Allstate Floral has implemented technical and administrative security measures that are designed to protect personal information from unauthorized access, disclosure, use, and modification. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.

When accessing and visiting our website, data may be collected from your through the use of cookies, which are sent to your computer and saved automatically. We use cookies primarily to maintain, operate, and improve your experience on our website, including to analyze website traffic and run analytics, remember your preferences, and optimize your experience by personalizing content.
While, many websites and applications, including our Sites, at this time do not recognize automated browser signals regarding tracking mechanisms, such as “do not track” instructions, you can generally express your privacy preferences regarding the use of most cookies and similar technologies through your web browser. Look under the heading “tools” (or similar heading) in your particular browser for information about controlling cookies. In most instances, you can choose to have your browser warn you each time a cookie is being sent, giving you the option to decide whether to accept it or not. You can also generally set your browser to turn off cookies. Like most websites, if you turn your cookies off, some of the features on the Site may not function properly. You can also delete cookies already on your device via the settings of your web browser. To learn more about cookies please visit https://www.allaboutcookies.org/.

Allstate Floral processes and stores your personal information based on its business needs, to the extent needed to maintain our relationship with you, to the extent requested by you by signing up for communications from us, and to comply with legal obligations.

We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of our website is directed to children. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If you learn that a child has provided us with personal information in violation of this Policy, or you are under 18 and would like information provided to us removed, please alert us at privacy@allstatefloral.com.

California consumers have additional rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”). The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Your Rights and Choices Under the CCPA

As a California resident you can make certain requests regarding your personal information. We will fulfill each of these requests per the requirements of California law.
  • You can request access to the personal information that we have collected, including the categories of information collected, the sources of that information, our purpose for collecting the information, the categories of third parties with whom we share the information, and the specific pieces of your personal information that we have collected.
  • You can request that we correct or delete your personal information subject to certain exceptions.

Exercising Access and Deletion Rights
If you are a California resident and you wish to exercise your rights to access the information Allstate Floral has collected about you and/or request that Allstate Floral correct or delete the information about you, you will need to submit a verifiable consumer request so that Allstate Floral is able to corroborate your identity and provide your information to you.
To exercise you rights, please submit a verifiable request by:

  • Calling us at 800-433-4056
  • Filling out this contact form
  • Emailing us at privacy@allstatefloral.com
  • Mailing us at:    Allstate Floral (Privacy Department)
                           14101 Park Place
                           Cerritos, CA 90703
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information for data and to delete data. You may only make a verifiable consumer request for data access twice within a 12-month period.
The verifiable consumer request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We will not discriminate against you for exercising any of your CCPA rights after you have exercised those rights. Unless permitted by the CCPA, in response to exercising your rights, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Please note that we may update or change this Policy from time to time at our discretion. When we make changes to this Notice, we will post the updated notice on the Website and update the Policy’s effective date. Your continued use of our Websites following the posting of changes constitutes your acceptance of such changes. The most current version of this Policy will govern the use of your information.

This Privacy Policy was last updated on June 27, 2023.

If you have any questions or comments about this Privacy Policy, the ways in which Allstate Floral collects and uses your information, or how to access this Privacy Policy in an alternate format, please contact us at privacy@allstatefloral.com or call us at 800-433-4056